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The bridge to Customer Journey Analytics

Purpose: Transition from AA to CJA.

Who this page is for

AudienceWhy it matters to you
ArchitectsPlan migration

Bridge to CJA

Key differences

AspectAnalyticsCJA
ModelHit-basedEvent-based
DataPropertiesDatasets
ScopeSiloCross-channel
SetupComplexFlexible

Why migrate?

Migration approach

  1. Run in parallel (both systems, 6-12 months)
  2. Validate equivalence (same numbers?)
  3. Train teams (new interface)
  4. Cut over (make CJA primary)
  5. Sunset AA (keep for history, then retire)

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